Jenny Wanger is a product manager for SpotHero, a top-ranking app that helps people park easier. Her years of product management experience prior to that include running the developer experience team at Arity, a startup founded by Allstate in downtown Chicago, and consulting for companies large and small as the owner of Avenir Design.
A researcher at heart, she only feels properly dressed when there’s a pack of post-it notes in her pocket. Find her studying user experience on the streets of Chicago or speaking at conferences around the globe.
People writing user stories confuse "users want to [complete task] in order to [attain goal]" with "users want to [perform step] in order to [complete task]."
Nobody goes home satisfied that they submitted a form. What did they accomplish? How did the form fit into their story?
Who else is in the middle of annual planning? @firstround has a great article (strong opinions) on what a good planning process should look like: https://t.co/C1VISZFaq9
Spoke to a college sophomore recently about breaking into product management. My advice? Get a summer job in retail or hospitality, learn what it's like to work a shift job with no benefits. Those are the people you're designing your products for. Learn about empathy. #prodMgmt