Jenny Wanger is a product manager for SpotHero, a top-ranking app that helps people park easier. Her years of product management experience prior to that include running the developer experience team at Arity, a startup founded by Allstate in downtown Chicago, and consulting for companies large and small as the owner of Avenir Design.
A researcher at heart, she only feels properly dressed when there’s a pack of post-it notes in her pocket. Find her studying user experience on the streets of Chicago or speaking at conferences around the globe.
I just got a reply to a customer support ticket for a ticket. For a service I stopped using in 2017. Because their support was terrible. They wanted feedback on how I thought they were doing. 😂
Really interesting article by @jennydove on the importance of feature prioritisation: https://t.co/eCz447aTLb
Silence the Squeaky Wheel through Feature Prioritization - @jennydove https://t.co/wio6bhWsAq