How to avoid being a bottleneck leader
The article I’ve shared the most in 2024. 11 tips on how to get more done as a leader and empower your team.
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Even more insights from Duolingo’s monetization product leader
132 people showed up to a chat between me and Matt Long, Sr. Director of Product at Duolingo on Friday. We had a great chat and you can watch it here.
Key takeaways from an EdTech’s organizational redesign
Bringing a product mindset to an organizational redesign. The research we did, how we gained buy-in, and what infrastructure we put in place.
Product operations teams aren’t for everyone. Are they for you?
The five key areas to help you decide whether it makes sense to spin out a separate product operations team.
Training courses are useless if you don’t engage your team afterwards
Product leaders will want to change how their product managers are doing their work. The way that they do that is they send all the product managers on their team to a training, and then the product managers come back and nothing changes.
When to Kick Managers Out and Call Them Back Later
Change management leaders commonly advise to craft a plan, communicate broadly, gain buy-in, and roll it out step-by-step.
Your go-to checklist for influencing product managers
At its most basic level, one could argue that product operations is about changing product managers’ behavior.
It’s hard to have too much infrastructure
I had just finished reading a great book about A/B testing products and had all sorts of ideas about how we could improve.
My all-in-one product operations process improvement tool
Process maps are my product operations process improvement multitool. Explain the situation, generate buy-in, and explore new solutions.
The magic of a product hub and radically transparent communication
Nylas implemented a product hub to transform communication between product and the rest of the company. It ended up changing company culture.