
How to build a customer-obsessed culture: product operations in action
How one company structures their product operations to hit their goals Drew had been waiting a long time for a pickup order at a new
How one company structures their product operations to hit their goals Drew had been waiting a long time for a pickup order at a new
The product operations equivalent of the feature factory My brand-new client was stumped. “We signed up for this roadmapping tool, but it just doesn’t seem
Premortems are a marvelously powerful tool for teams trying to shift their product culture. They naturally move teams towards shipping smaller and more frequently, increase
Amazon Prime Day was last week, netting Amazon a whopping $12.7 billion dollars in revenue. It’s their second-biggest sales event after the holiday season. While this top-line number is
This article was originally posted on Mind the Product on June 23, 2023. The best leaders approach product operatrions with a product mindset. And, as
This article on setting a team model was originally posted on the Product-Led Alliance under the title “Choose your own adventure: models of product operations”
Changing how I use my dishwasher reminded me of why I am an operations geek. Seriously, hear me out: For the longest time I was
It takes deliberate effort to create an environment where a new product manager can hit the ground running. Their onboarding experience in the first few
It’s December, which means that it’s time for predictions about what’s going to happen in the new year. Product-Led Alliance shared a number of product