How one company structures their product operations to hit their goals Drew had been waiting a long time for a… Read More »How to build a customer-obsessed culture: product operations in action
The product operations equivalent of the feature factory My brand-new client was stumped. “We signed up for this roadmapping tool,… Read More »When the tool gets in the way of the goal
Premortems are a marvelously powerful tool for teams trying to shift their product culture. They naturally move teams towards shipping… Read More »Everything you need to know to run premortems
Amazon Prime Day was last week, netting Amazon a whopping $12.7 billion dollars in revenue. It’s their second-biggest sales event after the holiday season.… Read More »Surprising Lessons From Prime Day: Breaking Down Bottlenecks
This article was originally posted on Mind the Product on June 23, 2023. The best leaders approach product operatrions with… Read More »What is Product Operations? The four pillars you need to understand deeply
This article on setting a team model was originally posted on the Product-Led Alliance under the title “Choose your own… Read More »From Chaos to Focus: Product Operations Team Models
Changing how I use my dishwasher reminded me of why I am an operations geek. Seriously, hear me out: For… Read More »How my dishwasher (truly!) reminded me of why I love operations
It takes deliberate effort to create an environment where a new product manager can hit the ground running. Their onboarding… Read More »Set new hire product managers on the path to success
It’s December, which means that it’s time for predictions about what’s going to happen in the new year. Product-Led Alliance… Read More »Product operations predictions for 2023 that might actually come true
This article was originally posted on Mind the Product on September 6, 2022. A great product culture attracts great product… Read More »Product culture is driven by product operations, even if you don’t think so