Many people decide what to build next using the “squeaky wheel” prioritization method, where the person screaming the loudest gets their way. This session will not tell you the one true way to prioritize what you do next. Instead, we […]
I’ll be sharing research on five privacy personas that I’ve developed around attitudes towards privacy. You’ll gain a better understanding of your own attitude towards putting your data up online and have the tools to assess the attitudes of the […]
If you want to cultivate loyal developers, you should treat the products you create for them the same you would any other user-facing offering. And that, according to Jenny Wanger in her DevRelCon London 2017 talk, means applying a UX […]
How confident are you that your developer experience matches the expectations of your customers? How can you judge if you’re providing an adequate or best-in-class experience? What about your competition? How do you compare? We had the same questions at […]
Lucy Carey and Jenny sit down to talk about her upcoming presentation at DevRelCon in London covering the UX of APIs and how to design better developer tools through usability testing. Read more
APIs are great for getting your resources to large numbers of people and scaling fast. But what if you’re in the b2b space and searching for those big fish instead? Enterprise customers have different cultures, expectations, and needs than startup […]
Presented at SXSW 2017, Austin, TX.