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Five questions for understanding product Operations
It’s important to get a full picture of your product operations function before you try to make any big changes. While it takes time to understand the entire picture around how the product team is functioning, there are a few questions I prioritize when establishing a baseline.
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From Chaos to Focus: Product Operations Team Models
Most companies assume product operations work will just happen. Instead, take deliberate steps by choosing a team model.
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How my dishwasher (truly!) reminded me of why I love operations
Changing how I use my dishwasher reminded me of why I am an operations geek. Great operations have value that compounds.
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Set new hire product managers on the path to success
When onboarding product managers, I ask for for “one small change”. This method gets them up to speed quickly to see an early win.
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Product operations predictions for 2023 that might actually come true
Here’s the honest truth: the majority of companies don’t have formal product operations roles now, and won’t be adding them in 2023 either.
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Product culture is driven by product operations, even if you don’t think so
A great product culture is shaped by its product operations because solid ProdOps will set PMs up to thrive.
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A Brief History of Exposure Notification During the COVID-19 Pandemic in the United States, 2020-2021
Exposure Notification was deployed around the the world in response to COVID-19. Dive into the history of this technology.
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Why you Should Treat Your Resume as Your Professional Product
This article was originally posted on Mind the Product on February 20, 2020. To help hiring managers and recruiters, like myself, decide whether or not to interview you, it can be a great exercise to treat your resume like a professional product. Here I’ll share some useful pointers on how to do just that. Having…
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Podcast: Products that count
During the winter of 2019 I spoke with Don Woods about my path to product management and some of my recent publications on prioritization. We discussed: How my experiences working as a restaurant cook influence how I work as a product manager The way in which great products take something that’s quite complicated under the…
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Silence the Squeaky Wheel through Feature Prioritization
This article was originally posted on Mind the Product on February 7, 2019. It is based on a talk I gave at INDUSTRY in 2018. Prioritization is challenging and stressful. Sometimes it’s because of micro-prioritization such as bug triage and moving one small fix in front of another. Other times it comes from the macro…
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End Squeaky Wheel Syndrome by Changing How You Prioritize
Many people decide what to build next using the “squeaky wheel” prioritization method, where the person screaming the loudest gets their way. This session will not tell you the one true way to prioritize what you do next. Instead, we will focus on the basic principles of prioritization: customer needs, business outcomes, and available resources.…
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Privacy in the Age of Digital Sharing
I’ll be sharing research on five privacy personas that I’ve developed around attitudes towards privacy. You’ll gain a better understanding of your own attitude towards putting your data up online and have the tools to assess the attitudes of the people you’re designing for. We’ll take a look at a few key design patterns that…