ACCELERATE YOUR PRODUCT-LED TRANSFORMATION
You know the culture you want.
There aren’t enough hours in the day to get there.
I help you achieve your vision for your product organization by using product ops as the lever to shift company culture.
Signs you've outgrown your current product operations
Communication feels chaotic
Everyone struggles to coordinate when communication is missing.
There’s a strong strategy, yet not everyone is following along.
Your data isn't being utilized
You want a data-driven culture and know your data can do more.
Messy product launches
It takes a whole company, working together, to get a product out.
Read more about how product operations can be used to change product culture.
How we make change stick
Set the goal & Assess
Just like in a product development process, we start with the goal. We pick one pillar of product operations that needs the most support, and what it would look like if that area were running better. I run an assessment to gather data on the current state and identify opportunities to make an impact.
Choose the initiatives
Based on the research conducted, we work together to identify what the 1-2 initiatives are that are most likely to make a difference. I build out a roadmap that illustrates how we're going to approach those projects.
Make it happen
Working in collaboration with your entire team, we execute on the initiatives. I build custom trainings to accompany the changes we're making to make sure the message we're delivering is landing well. I measure progress as we go to make sure we're progressing towards our target.
Case study: roadmap realignment
Teams across my client’s organization were confused about what was being worked on. Product managers were struggling to connect what they were doing to the overall strategy. We identified a gap in cross-departmental communication.
After conducting user research, I found that product managers were not setting product strategies for their own work and were not driving their own roadmaps. The client and I agreed that a successful outcome would be getting a roadmapping process in place.
I worked with the client to define what this would look like when it was good, and conducted 1:1 coaching with the product managers on the team to move their strategy and roadmaps forward, teaching the process as we went along. I created documentation to go with it and defined a lightweight template in Asana for them to use to share their roadmaps with others. My client and I worked together to refine his strategy and communicate it more aggressively.
By the end of the engagement, every product manager had a strategy and roadmap to guide them through the next several quarters. There was shared language around what good roadmapping would look like, and everyone was ready to continue maintaining these important communication tools.
Cultural change takes time to stick. For that reason I require a 3-month minimum on all consulting engagements in order to make sure we achieve our goals. I work on a monthly retainer model and charge based on the number of product teams I’m engaging with. supporting