We need to bring shadow product ops work into the light. We can’t expect product managers to make the work happen alongside their other responsibilities.

This four-part product operations framework helps structure and assess how an organization is working together.

Getting started with product operations at your company doesn’t mean you need to hire a product operations team. Start by taking a few steps to be more deliberate about where your team is investing today and acknowledging what the work would be worth to you.

It’s important to get a full picture of your product operations function before you try to make any big changes. While it takes time to understand the entire picture around how the product team is functioning, there are a few questions I prioritize when establishing a baseline.

Most companies assume product operations work will just happen. Instead, take deliberate steps by choosing a team model.

Changing how I use my dishwasher reminded me of why I am an operations geek. Great operations have value that compounds.

When onboarding product managers, I ask for for “one small change”. This method gets them up to speed quickly to see an early win.

Here’s the honest truth: the majority of companies don’t have formal product operations roles now, and won’t be adding them in 2023 either.

A great product culture is shaped by its product operations because solid ProdOps will set PMs up to thrive.

Exposure Notification was deployed around the the world in response to COVID-19. Dive into the history of this technology.

This article was originally posted on Mind the Product on February 20, 2020. To help hiring managers and recruiters, like myself, decide whether or not to interview you, it can be a great exercise to treat your resume like a professional product. Here I’ll share some useful pointers on how to do just that. Having…