About Jenny Wanger
Product organizations hire me when they’re in the middle of a major transition and the way the team operates hasn’t caught up. The trigger is usually an AI transformation, a reorg, a merger, or a leadership change. I come in, talk to twenty-plus people across the company in the first few weeks, and figure out what’s actually going on: where collaboration has broken down, where work is disappearing into the gaps, and why everybody isn’t pulling in the same direction. Then I work with the people doing the work to redesign how the team operates — and stay to make sure it lands.
My clients describe the result as something you can feel. The product org starts humming. There’s alignment, clear direction, and genuine collaboration where there wasn’t before. The change sticks because I don’t force new processes on teams. I change how people think about the problems they’re solving, so the new way of working becomes theirs.
One result I keep seeing: clients go from scattered priorities (lots of activity, almost nothing shipped) to developing the discipline to say no to non-strategic work. Not just in product. Across the entire company. That discipline outlasts the engagement.
That ability to lead change from the back (building consensus instead of forcing compliance) comes from years of coaching senior product leaders through the same kinds of transitions. I’m a practitioner who also coaches, not the other way around. The coaching sharpens the consulting: years of helping individual leaders rethink their patterns have given me a rare fluency in how people actually change.
A lot of my current work is at the intersection of AI and how product teams operate — not the AI roadmap, but the operating model underneath it: how does the team need to work differently so AI capabilities actually get built and used?
I also work one-on-one with senior product leaders (Directors, VPs, CPOs) who are personally navigating these same transitions. A new role, leading a team through an AI shift, operating in a complex or dysfunctional org. At senior levels, the support you need usually isn’t available internally. I’m an external, politically neutral thought partner who’s been inside enough of these situations to recognize what’s actually happening, and can say things a manager can’t. Learn more about coaching →
My past work includes leading the consumer product team at SpotHero, running developer experience at Arity (an Allstate-founded startup), and co-founding the TCN Coalition, a pandemic-era tech consortium focused on digital contact tracing that I merged into the Linux Foundation. Clients I’ve worked with include Mozilla, Reforge, and AdaptedMind, along with product organizations across fintech, ed-tech, and enterprise software. I hold degrees from Harvard College and MIT Sloan.
I write about product leadership and organizational transformation. There are 80+ articles here and a newsletter that goes out every other week to 2,500 subscribers.
When offline, I’m usually up in the mountains outside of my home in Colorado hiking and skiing with my family.
I’d love to hear about your challenges. Reach out, and let’s start a conversation.