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Build an AI edge your competitors can’t copycat
Most product orgs ask what AI features they should ship. IBM asked which capabilities AI could make dramatically better — leading to $4.5B in annual savings.
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I built an AI that critiques me after every call.
An AI workflow critiques my coaching after every call — and changed how I show up in the room. Building automations that make you better, not just faster.
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Your Offshore Team Is Probably as Frustrated as You Are
If your offshore team frustrates you, the feeling is mutual. Here’s how to fix a low-trust relationship across an ocean.
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Earning the right to focus: Reader Mailbag
A product ops reader asks how to escape constant reactive work. I walk through how to earn the organizational permission to focus.
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The product-first approach for hiring a coach
I share a simple document that helps you hire the right coach and get budget by treating coaching like a product initiative.
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Waiting is the new interruption
AI creates small waiting gaps that break flow. I look at how that adds up and what leaders can do about it.
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I couldn’t adapt to Barcelona’s meal schedule for the same reason your process changes aren’t landing
Using my time in Barcelona, I show why product culture can’t change through process alone and why values shift only through experience.
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Wrong about scale, right about fit: My 2025 in review
A year-in-review on letting go of scale, finding product-market fit, and focusing on work that actually landed and created momentum.
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Execution won’t stop. Strategy will, unless you have a system.
If your team is stuck shipping without direction, I explain how the Strategy Flywheel turns scattered execution into clarity, alignment, and forward progress.
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Stop talking about your impact. Start spotlighting theirs.
How to build a culture of recognition that amplifies your impact by spotlighting others and celebrating shared wins.
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The get-unstuck product ops reading list
A reading list to help product ops teams get unstuck, organized by real challenges like delivery issues, alignment gaps, and culture problems.
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Scary Times: How to Lead Through Layoff Fear
I share how to lead through layoffs with clarity and empathy so your team stays focused, resilient, and grounded in uncertain times.
