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Your competitors are telling you their strategy
Your competition isn’t publishing a strategy document. But if you look carefully, you’ll see their strategy on one page – pricing.
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Right-sizing your analysis to win approval: The business case spectrum
Business cases aren’t one-size-fits-all: they’re a progression of different deliverables to help companies make resource allocation decisions.
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What AI can’t—and shouldn’t—do for product managers
AI is transforming every aspect of product management. However, these solutions threaten to make building great products harder.
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RACI charts are stifling collaboration
They believed that if we just wrote down everyone’s roles and responsibilities, they would start working together better.
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Avoid the resume pile: Three ways to stand out in the product ops job market
While I’m unable to make more product ops jobs materialize, I have been asked for advice on how to navigate the market. I share a few recommendations specific to product operations.
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Drafting Your Product Culture: How I Built a product operations AI Tool
I conduct a follow-up a few weeks later and have found that (almost) nobody has had the time to write the blueprint up themselves.
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Building business cases that leadership can’t ignore
As PMs, one of our most important jobs is building a business case: is an idea is worth the investment of company time or money.
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The product ops identity crisis (and why it’s good)
I’ve been wondering if we’re in the middle of a product ops identity crisis: there is no clear definition of what product ops actually is.
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I massively screwed up a big product launch
Ten days until launch. Actors booked, the material ready for adoring students. But I stared at my analytics, defeated. Zero signups.
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How running a meeting audit decreased meetings by 27%
Run a meeting audit to identify where product management time is going and create a plan to reduce it.
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Beyond headcount: Three proven patterns for investing in product ops
You’ve got a product team to run and don’t want to (or can’t) hire for product operations. I see three formats most frequently.
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How to avoid being a bottleneck leader
The article I’ve shared the most in 2024. 11 tips on how to get more done as a leader and empower your team.